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If we need to replace the poster, we will do that. I worked with the regional manager of the US post office to get these shipped. You are in Pennsylvania, correct? Keep the packaging and, if you can, send me pictures right away. I believe there is insurance on the Priority Mail shipments. One way or another, we'll make this right as soon as possible.
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On August 30, 2014 at 12:20 AM jjfonte@comcast.net wrote:
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Got my poster the other day; pretty impressive. Frame-worthy. Only comment is, it was sent via USPS instead of UPS or FedEx, so OF COURSE it came crushed. The tube it was rolled in looked like either someone stepped on it or the USPS government workers used it in a swordfight. I am trying to iron out the damage by hard pressing out all the creases, but not too successful. I never have had a problem with UPS or FedEx....
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