[Groop] Damaged poster as well ...

george at karalias.com george at karalias.com
Sun Aug 31 06:38:55 PDT 2014

I have more unsold posters that are signed. If it is beyond rescue, we will
replace it! I will be calling the people I know at the post office distribution
center on Tuesday to see if we can get reimbursement for a destroyed shipment. I
am hoping that they will provide a free pick up of the damaged package so that
it can be returned as proof. As I said in my previous email to Joseph, keep the
packaging and take a few pictures of the package and poster and send to me as
soon as you can. We'll make it right. We do not want any disappointed Sergio
fans out there!

> On August 31, 2014 at 9:30 AM Tony Straub <tbstraub at gmail.com> wrote:
>  I was so pleased to see my poster had arrived the other day, but when I saw
> the package and saw that it had split open like one of those biscuit in a can
> things, I was a bit worried. Sure enough, after taking the poster out, it was
> bent up and had some damage to it. Since these were hand signed and numbered,
> I don't see how they could be replaced though. My roommate suggested I try and
> iron out the poster to get rid of the blemishes (using a towel as to not to
> damage the poster any more).
>  It is a beautiful poster! I am hoping I can get it frame worthy soon so I can
> properly display it. :)
>  ---Tony
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