[Groop] Damaged poster as well ...

[george at karalias.com]

Tony,
I have more unsold posters that are signed. If it is beyond rescue, we will
replace it! I will be calling the people I know at the post office distribution
center on Tuesday to see if we can get reimbursement for a destroyed shipment. I
am hoping that they will provide a free pick up of the damaged package so that
it can be returned as proof. As I said in my previous email to Joseph, keep the
packaging and take a few pictures of the package and poster and send to me as
soon as you can. We'll make it right. We do not want any disappointed Sergio
fans out there!
thanks,
-George


> On August 31, 2014 at 9:30 AM Tony Straub <tbstraub at gmail.com> wrote:
> 
>  I was so pleased to see my poster had arrived the other day, but when I saw
> the package and saw that it had split open like one of those biscuit in a can
> things, I was a bit worried. Sure enough, after taking the poster out, it was
> bent up and had some damage to it. Since these were hand signed and numbered,
> I don't see how they could be replaced though. My roommate suggested I try and
> iron out the poster to get rid of the blemishes (using a towel as to not to
> damage the poster any more).
>  It is a beautiful poster! I am hoping I can get it frame worthy soon so I can
> properly display it. :)
> 
> 
>  ---Tony
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